Q&A

The Lulla doll is safe to use for babies from birth. For sleeping babies under 12 months the Lulla doll should always be placed outside of the crib, or sleeping area, as recommended in the AAP guidelines. Older children can hold the Lulla doll close to feel calm and comforted.

Lulla doll can be securely attached to the outside of a crib or bed with attachment straps hidden inside a pocket on it’s back. The straps can also be used to fasten the doll to a stroller or car seat for comfort on the go.

The benefits of the doll can be experienced when the sound is turned on, even when placed out of reach. The design of the doll is based on multiple scientific research on the positive effects of real-life breathing and heartbeat sounds.

The sound has three volume variations, the highest at 65 dB, making it safe for prolonged use for babies sensitive hearing.

The doll is machine washable at warm temperatures, making it safer for babies with underdeveloped immune and respiratory systems. 

The Lulla doll is safety tested and certified according to European, US and Australia/New Zealand standards. 

The Lulla doll is thoroughly safety tested to be suitable for newborns. However, it is not recommended to have loose items in a crib with a sleeping newborn from birth to 12 months. 

Because of this the doll is also designed to be a crib-attachment, with velcro straps hidden in a pocket on its back for easy attachment to most cribs, car seats, strollers and other carriers. 

The volume of the sound is 65dB making it safe for babies sensitive hearing.

To turn on the sound press the heart shaped speaker button on the sound-unit for 3 seconds. The sound turns off automatically in 12 hours but you can turn it off sooner by pressing the heart shaped button for 3 seconds again. The 12 hour timer resets every time you push it off/on.

Adjust the volume by pressing the button on the side of the sound unit. It has three volumes and the highest is a safe 65 dB making it safe for prolonged use for children’s sensitive hearing.  When the sound is turned on it always starts on the lowest volume.

You can also turn on the sound and adjust the volume once you placed the sound unit inside the doll. We recommend placing the sound unit forward facing inside the doll and then you can press on the heart of the doll to turn her on/off and under her left arm to adjust the volume.

The sound unit uses two AA batteries. You can use both alkaline and rechargeable. Do not use Lithium batteries. Please note that rechargeable batteries can be bigger in size and some brand types might not fit the sound unit. Good quality brands that do fit the Lulla doll sound unit are for example Eneloop and Ikea rechargeable batteries. 

All prices are in USD. Shipping within the continental US is $7. International shipping is $15 - $25 depending on location. Larger orders might cost more to ship.

Prices do not include local duties and taxes but they differ from country to country. Please contact your local customs service to get information on the import charges in your area.

See more information on shipping.

Online orders are generally processed and packaged within 2-3 business days of receipt. Information on tracking will be sent to the customer's email when the package is shipped out. Delivery to most areas within the US take 2-7 business days but can take longer to remote areas. International delivery may take 4-14 days to most areas, however in some cases delivery may take longer depending on local postal service. A package is not considered lost until 45 days post shipment.

See more information on shipping.

Yes.

For general purposes we recommend machine washing the Lulla doll at 40 degrees celsius (warm) and hang to dry. The soundbox must be removed prior to washing, which is easily done as it is placed in a velcro pocket on the back of the doll. 

We recommend using a washing bag and going easy on the spinning. If necessary, gently readjust the filling after washing to help the doll regain its former shape. For added safety for the most sensitive children, the Lulla doll can be washed at 60 degrees Celsius (hot) to eliminate most bacteria. 

Keep in mind that repeated washing at high temperature might affect the dolls appearance.