Troubleshooting

Is your Lulla doll not working?

1. Did you initially remove the plastic strip attached to the battery compartment? ok great ... 
2. Did you hold the button down for two seconds to activate the sound? nothing happening?... 
3. Does she need a new set of batteries? still not working..hmmm... 
4. Please try another fresh set of batteries - you could be dealing with bad batteries. And finally... 
5. Try to roll your finger over the new batteries, moving them a little. This could help the springs that touch the negative side of the batteries catch their grip.

If nothing works please contact us info@lulladoll.com.au

Our warranty is 6 month for faulty dolls and 12 months for faulty sound units.

If your doll is in the warranty period please send us proof of purchase and return the faulty item to us and we will send you a new one.

Batteries are included and the doll uses two AA batteries.